Why this assessment looks at three dimensions - not just your symptoms
Most vestibular assessments ask only about your physical symptoms: how dizzy you are, how long it's been going on, whether you've had vertigo episodes. That tells part of the story. At Hito, we assess three dimensions - because that's what it takes to understand why your symptoms have not resolved, and what it will actually take to change them.
Body
This is where the symptoms live. Your inner ear, brainstem, cervical spine, and visual system are all part of the vestibular network, yet the neck is routinely overlooked: most patients receive generic balance exercises from a therapist who hasn't assessed whether the cervical spine is contributing to their symptoms at all.
The exercises themselves are often given without the one instruction that makes them work: if an exercise provokes dizziness, that's the point - that's what challenges and retrains the vestibular system, and it should be continued; if it causes no dizziness whatsoever, it isn't reaching the vestibular system and should be replaced with something that does. This is why so many people do months of vestibular exercises and feel no different - they've been doing the wrong ones, or doing the right ones and stopping when they should be pushing through.
For those at a more advanced stage of rehabilitation, we also use virtual reality, which allows us to create precisely controlled visual and movement environments that replicate real-world triggers in a way no standard exercise programme can.
Your Body score tells us the starting point - the physical load your system is currently carrying, how long it's been carrying it, and what level of rehabilitation your body is ready for. It also the first step to knowing whether physical treatment alone can get you results, or whether something deeper is keeping you stuck.
Nervous System
This is the dimension that most clinicians miss - and it's often the reason people don't get better despite treatment.
For many people, nervous system dysregulation didn't begin with their vestibular symptoms - chronic stress, burnout or years of running at full capacity without adequate recovery create a nervous system already primed for threat before the dizziness arrives.
When a vestibular event occurs on top of that foundation, the nervous system responds with disproportionate intensity, amplifying sensation and making the brain's recalibration process significantly harder. The condition itself then become an additional stressor: the uncertainty, the frustration of not being believed, the exhaustion of managing an unpredictable life - all of which feed back into the nervous system and keep it dysregulated.
This is why symptoms often flare during periods of stress, fatigue or emotional pressure, and why they can feel worse on days when nothing physically has changed. It is also why so many people plateau with treatment - the vestibular system is being rehabilitated, but the nervous system driving the symptoms is not being addressed at the same time.
Your Nervous System score helps explain not just the current picture, but the one that existed before, and what needs to change for recovery to be lasting rather than temporary.
Mindset
Over time, vestibular symptoms reshape not just how you move through the world, but how you think about yourself and your body - and these shifts can become as powerful a maintaining factor as anything physical.
Beliefs about what your body is capable of, a sense of your symptoms as unpredictable or threatening, and habitual patterns of hypermonitoring every sensation all amplify the vestibular signal and keep the nervous system in a state of heightened reactivity.
The avoidance behaviours that develop - stopping driving, reducing socialising, quietly shrinking your world - are intelligent adaptations, but they reinforce the brain's perception that these environments are dangerous.
Your Mindset also shapes the rehabilitation journey itself: recovery from a chronic vestibular condition requires active participation, a willingness to gradually re-engage with avoided situations, and a genuine sense of agency over the process.
Your Mindset score reflects not just the impact the condition has had on you, but your readiness to move forward - whether you are approaching recovery with accountability and self-belief, or whether there are limiting patterns currently keeping you stuck that need to be addressed as part of the work.
Your Vestibular condition is unique.
Your recovery path should be too.
If you've tried treatments that helped for a while but never fully resolved things, it's usually because one of these three dimensions was being overlooked.
At the end of the assessment, you'll receive a personalised score across three dimensions — Body, Nervous System, and Patterns & Mindset — along with a written profile that explains what your specific pattern means clinically and what we'd recommend as a next step.

